Air Freight Services:
How to ship internationally

air shipping services

Air Freight Services

Posted on : 15-July-2025

Air freight services in india

Choosing the right air freight partner can define how quickly your product reaches customers, how reliably it travels, and how much you ultimately pay. With today’s global supply chains moving faster than ever, especially across industries like pharmaceuticals, electronics, retail, and manufacturing, having a trusted air freight provider is no longer optional — it’s a business essential. We’ll start with a look at the evolution of air freight itself and then walk you through 13 practical steps you can use to evaluate, select, and succeed with the perfect partner for your logistics needs.

International Air Freight Services: A Historical Perspective

Air freight services started with a simple mission — to move cargo faster than ships and trains ever could. What began as small parcels carried in passenger planes is now a multi-billion-dollar industry supporting global trade, e-commerce, pharmaceuticals, and more. The history of international air freight goes back over a century:

  • 1911: The world’s first official airmail flight took place in India — a key milestone in logistics history.
  • Post-WWII: Military aircraft were repurposed for commercial cargo use. This led to the growth of dedicated cargo airlines.
  • 1970s–1990s: Global carriers began offering express freight services. Integration of air, road, and customs became more common.
  • 2000s–Now: With digitization, tracking, temperature monitoring, and specialized aircraft, air freight has evolved into a precision-driven industry.
  • Masagaia International Air Freight operates with this evolution in mind — combining traditional reliability with modern systems that ensure speed, compliance, and end-to-end cargo visibility.

    International Air Freight Services: A Historical Perspective

    Types of Air Cargo Services You Should Know

    If you're shipping goods internationally, choosing the right type of air cargo service is crucial. Not every shipment needs to be rushed across borders, and not every item fits in a one-size-fits-all logistics plan. Some products demand high-speed delivery, while others prioritize affordability or special handling like temperature control. Understanding the different types of air freight services available will help you make smarter decisions and avoid unnecessary costs or delays.

    Here are the major types of international air freight services, explained in simple terms for business owners, logistics managers, and anyone looking to ship goods efficiently and safely.

    Types of Air Cargo Services
    • Express Air Freight Services: When Time Is Everything
    • Express air freight, sometimes referred to as next-flight or priority cargo, is the fastest option available for shipping goods by air. If your shipment needs to arrive urgently — usually within 24 to 48 hours — express freight ensures it gets top priority at every stage of the journey.

      This service is ideal for time-critical shipments like medical equipment, life-saving drugs, urgent e-commerce orders, or aircraft parts needed for emergency maintenance. Express shipments are handled separately from regular cargo, which reduces delays caused by overbooking or low space availability. Your goods are usually loaded on the next available flight and often get priority customs clearance at both origin and destination airports.

      However, this speed comes at a higher cost. Express freight is significantly more expensive than other options because it uses premium capacity, additional staff, and faster processing. But if a delay could cost you a customer or interrupt operations, the added price is worth it.

    • Standard Air Freight Services: Balancing Speed and Cost
    • Standard air freight is the most commonly used type of international air shipping. It provides a good balance between cost and transit time, making it suitable for businesses that need timely but not urgent delivery.

      With standard air freight, delivery typically takes two to five days, depending on the route, weather conditions, customs procedures, and cargo availability. Your shipment travels in the cargo hold of commercial or cargo-only aircraft, but unlike express shipments, it may not get loaded on the first available flight. Instead, the freight forwarder books space based on flight schedules and available capacity.

      This method works well for a wide range of cargo — electronics, clothing, packaged foods, industrial supplies, and even some pharmaceuticals that don’t require strict temperature control. Many importers and exporters use this option regularly because it allows them to plan shipments in advance without paying premium express rates.

    • Consolidated Air Freight: Lower Costs Through Shared Space
    • Consolidated air freight is an economical option designed for small or mid-sized shipments that don’t fill an entire cargo container. In this service, your goods are combined with shipments from other companies that are heading to the same destination. This pooling of cargo allows the freight forwarder to book space at bulk rates and pass the savings on to you.

      The trade-off is that consolidated shipments might take a bit longer to organize. Because the forwarder waits to fill the container with enough cargo, there may be a short delay before departure. Transit time is also slightly longer compared to standard air freight, and urgent deliveries are not ideal for this method.

      But if your shipment is cost-sensitive and you have a flexible schedule, consolidation is a smart choice. You only pay for the space your goods occupy, not for unused space. It's especially useful for exporters sending small batches regularly to international markets.

    • Charter Air Freight Services: Custom Solutions for Complex Cargo
    • Charter air freight is a specialized service where an entire aircraft is booked solely for your shipment. This option is typically used for oversized, high-value, or extremely urgent cargo that cannot be handled through regular scheduled flights.

      Because the aircraft is dedicated entirely to one customer, charter services provide maximum control over departure and arrival times, routing, cargo security, and handling requirements. It is frequently used for humanitarian aid, oil and gas equipment, live animals, and sensitive industrial machinery. Companies may also use charter services during peak seasons when regular air freight capacity is limited.

      While charter flights are the most expensive form of air freight, they are often the only viable option for urgent or mission-critical logistics challenges. The cost depends on the type of aircraft used, the route, distance, and the handling complexity of the cargo.

    • Temperature-Controlled Air Freight: Protecting Sensitive Cargo
    • Temperature-controlled air freight, also known as cold chain logistics, is designed for goods that must be kept within a specific temperature range during the entire journey. This includes pharmaceuticals, vaccines, biologics, fresh produce, seafood, dairy, and even some electronics and cosmetics.

      These shipments require specialized packaging, insulated containers, and often temperature-monitored storage before departure and upon arrival. During transit, they are placed in aircraft compartments with controlled temperatures. Some also use active cooling containers with real-time temperature logging.

      Failure to maintain the right temperature can spoil products, cause legal issues, and result in heavy losses. That’s why choosing an experienced air freight partner is critical. The provider must understand not just the science of refrigeration, but also international health regulations, customs handling of perishables, and emergency rerouting if delays occur.

    Air Freight Service Speed Cost Level Best For Masagaia Support
    Express Air Cargo 24–48 hrs $$$ Urgent cargo, emergencies ✅ Yes
    Standard Air Freight 2–5 days $$ General goods ✅ Yes
    Consolidated Air Freight 4–7 days $ Small shipments, cost savings ✅ Yes
    Charter Air Freight Flexible $$$$ Oversized or urgent full loads ✅ Yes

    Air Freight Infrastructure and Supply Chain Touchpoints

    Air freight doesn’t begin and end at the runway. The infrastructure behind it is just as important.

    Here’s what a reliable partner should offer:

    • Airport Cargo Terminals: Efficient ground handling at origin and destination.
    • Customs Bonded Warehouses: Facilities to store goods while awaiting clearance.
    • Cold Storage Units: Essential for pharmaceuticals and food-grade cargo.
    • Ground Transport Integration: For door-to-door or last-mile delivery.
    • Security Systems: 24/7 surveillance, tamper-proof packaging, and TAPA-certified protocols.

    Air Freight Documentation and Regulatory Compliance

    No matter how fast a flight is, your cargo won’t move an inch without the right paperwork. International air freight involves strict regulations and time-sensitive documentation. If your freight partner fumbles even one document, your goods could be held at customs, incur fines, or be returned.

    Here are the critical documents your air freight partner must handle correctly:

    • Air Waybill (AWB): A mandatory, non-negotiable document issued by the carrier. It serves as a receipt and a contract of carriage.

    • Commercial Invoice: Required for customs clearance. It lists the value, description, and origin of goods.

    • Packing List: Details what’s in each package. Helps handlers and customs authorities verify contents.

    • Shipper’s Letter of Instruction (SLI): Sent from the exporter to the forwarder — ensures special instructions are followed.

    • Certificates: Country of origin, fumigation (for wood packaging), and others depending on product type.

    • Permits and Licenses: For restricted goods like chemicals, medicines, or electronics.

    A reliable partner like Masagaia ensures all documents are correct, compliant with destination country rules, and submitted on time.

    Air Freight Cost Structures: Understanding International Shipping Rates

    When you choose air freight services, you’re not just paying for a flight. You’re paying for a complete logistics experience — including documentation, handling, fuel, and final delivery. Without knowing how rates are calculated, you could end up facing hidden fees, poor budgeting, or unnecessary costs.

    Let’s break down the international air freight cost structure so you understand what you're really paying for — and how partners like Masagaia keep it transparent.

    Air Freight Cost Structures

    Chargeable Weight and Why It Isn’t Always What You Expect

    One of the first terms you'll encounter when dealing with air freight is chargeable weight, and this is where many get confused. You might think that if your shipment weighs 50 kilograms, you'll be billed for 50 kilograms. But that's not always the case. In air freight, space is just as valuable as weight. A box that weighs very little but takes up a lot of room can cost more to transport than a small, dense item.That’s why carriers use a system that compares actual weight and volumetric (or dimensional) weight. Whichever is higher becomes the chargeable weight.

    To calculate volumetric weight, the formula is simple: (Length × Width × Height in centimeters) divided by 6000.

    So if your package is 100 cm × 50 cm × 40 cm, that equals 200,000.

    Divide by 6000, and your volumetric weight is about 33.3 kg. Even if the actual weight is only 10 kg, you’ll be billed for 33.3 kg.

    This method ensures that large, lightweight items don’t take up valuable aircraft space without contributing to revenue. Masagaia always provides upfront chargeable weight calculations and helps clients optimize packaging to avoid overpaying.

    The Base Air Freight Rate That Airlines Charge

    The movement of goods, people, and knowledge through maritime routes has influenced culinary traditions, languages, and architectural styles worldwide. In this way, shipping has not only supported global trade but also enriched cultures, creating a diverse and interconnected world.

    Once the chargeable weight is set, the base rate kicks in. This is the per-kilogram rate charged by the airline based on your route. For example, air freight from Mumbai to Frankfurt may have a base rate of $2.80 per kg, while Mumbai to Dubai may be closer to $1.60 per kg due to shorter distance and higher flight frequency.

    Airlines adjust these rates based on various factors — fuel prices, demand during peak seasons like November and December, and how much cargo capacity is available on that route. Premium carriers might charge more but also offer faster schedules, fewer transits, and better cargo handling. On the other hand, if your cargo is flexible in terms of arrival date, you might get a lower rate by waiting for off-peak flights.

    The Fuel Surcharge and How It Impacts Your Cost

    In today’s global logistics, fuel is one of the largest cost drivers. That’s why most airlines add a fuel surcharge to the base freight rate. This surcharge is adjusted regularly — sometimes monthly — based on fluctuations in global jet fuel prices. It’s common to see fuel surcharges between $0.30 and $0.50 per kilogram, but they can climb higher when oil markets spike.

    This fee is not optional. It helps airlines cope with rising operational costs and allows them to keep base rates more stable across time. Think of it as a floating adjustment — if fuel becomes cheaper, the surcharge drops. If fuel spikes, the surcharge increases, even if the rest of your rate stays the same.

    Security Charges That Keep Air Freight Safe

    Every international air cargo shipment is subject to strict security protocols. Airports and airlines must ensure that no illegal goods, explosives, or restricted items make it onboard. To cover the cost of scanning, screening, and secure handling, they apply a security fee to each shipment.

    While it may seem small compared to the base freight rate, this fee is essential. It covers mandatory screening such as X-rays, explosive trace detection (ETD), and personnel costs at secure airside terminals. These fees can range from a flat $10 to $30 depending on the airport and the country of departure.

    Customs is an unavoidable part of international shipping. At both the origin and destination, goods must be cleared through customs, which involves submitting documentation, verifying the cargo, and sometimes undergoing physical inspection.

    For this service, freight forwarders or brokers charge customs clearance fees. These fees include the cost of preparing the bill of entry, handling Harmonized System (HS) codes, working with customs officers, and submitting declarations. In some countries, additional taxes or duties may apply based on cargo type and value.

    For example, shipping electronics from India to the UK might involve a ₹2,500 clearance charge at the Indian airport and a £60 processing fee at Heathrow. If the shipment includes controlled items, extra clearance steps may also apply.

    Pickup and Delivery Charges for Door-to-Door Service

    Air freight quotes are often airport-to-airport, but most businesses don’t operate next to an airport. That’s why pickup at the origin and delivery at the destination are important add-ons.

    These first-mile and last-mile charges depend on distance, vehicle type, and access. A short pickup within the same city may cost $20–30, while long-distance delivery with a refrigerated truck may go above $150. Difficult-to-reach locations or cargo requiring cranes, forklifts, or tail lifts may add further handling fees.

    Cargo Insurance to Protect Against Loss or Damage

    Shipping goods internationally always carries risk — from delays and rough handling to lost packages or exposure to weather conditions. That’s why cargo insurance is a critical part of your logistics plan.

    Most air freight insurance is priced at 0.3% to 1.2% of the declared cargo value, depending on the coverage selected. Some policies cover basic loss and theft, while others include temperature damage or delay-related spoilage.

    For example, if you're shipping $20,000 worth of pharmaceuticals that require 2–8°C control, and you opt for full risk insurance at 0.5%, your insurance premium will be just $100 — well worth it for the protection it provides.

    Choosing an the Best Air Freight Provider: What to Look For

    Now that you know how air freight works, it’s time to talk about choosing the right partner. Not all freight forwarders are created equal — and choosing the wrong one can cost your business money, time, and customer trust.

    Best Air Freight Provider

    Look for a provider with:

    • Proven international experience
    • Strong carrier relationships across major routes
    • Bonded warehouses and cold chain capabilities
    • 24/7 customer support and multilingual staff
    • Digital booking and tracking tools
    • Pharma, food, or electronics handling certification (as needed)
    • Transparent pricing and no hidden fees

    Cargo Insurance in Air Freight

    When shipping goods by air, most people focus on speed, routing, and cost per kilo. But what many overlook is one of the most important parts of international air logistics: cargo insurance. Whether you’re moving pharmaceuticals, electronics, textiles, or fragile items, your goods pass through multiple hands, borders, and conditions — and that means risk.

    Air freight insurance helps protect your shipment from loss, damage, theft, or unexpected delays. It’s not just about what could go wrong — it’s about making sure your business stays protected when things don’t go according to plan.

    Let’s understand how cargo insurance works, and why it should never be an afterthought.

    Cargo Insurance in Air Freight

    What Does Air Freight Insurance Cover?

    Air freight insurance is a policy that covers your goods while they’re in transit by air. Depending on the type of insurance selected, it can protect against a variety of risks including physical damage, fire, water exposure, mishandling, loss due to theft, and in some cases, delays or spoilage due to temperature excursions.

    Coverage can be arranged on a per-shipment basis or under a yearly policy if you're a frequent shipper. In most cases, the insurance premium is a small percentage of the total declared value of your cargo — typically ranging from 0.3% to 1.2%.

    But many businesses skip insurance either to save money or because they assume the airline or freight forwarder will take responsibility if something happens. That’s a costly mistake. Airlines usually have limited liability, and they may only compensate based on weight — not the actual value of your goods.

    A Real Example: Why Cargo Insurance Matters

    Imagine this. You’re a pharmaceutical exporter in Pune, and you’ve just shipped ₹30 lakhs worth of temperature-sensitive medication to a client in Germany. Everything seems perfect — your goods are picked up on time, the air bill is processed, and the flight is scheduled to land in Frankfurt in less than 10 hours.

    But due to a technical issue on the connecting flight, your cargo sits on the tarmac for six hours in Dubai — outside the controlled temperature range. By the time it arrives in Germany, your client tests the medication and finds that the cold chain has been broken. The entire shipment is rejected.

    Now what?

    If you had insured your cargo for full value — say, at 0.5% of the declared amount — the policy would have cost you just ₹15,000. But that would have covered your ₹30 lakh loss. Instead, without insurance, you're left negotiating with the airline (who may offer only a fraction based on weight) and taking a hit to your client relationship.

    This isn’t rare. Delays, misrouting, airport strikes, and customs holds can all compromise your shipment. Cargo insurance is your safety net when your logistics chain is tested.

    How Masagaia Handles Air Freight Insurance

    At Masagaia, insurance isn’t a checkbox — it’s a built-in part of the planning process. Before every international shipment, the operations team helps you assess your cargo value, risk exposure, and the right type of coverage. You’ll receive a clearly stated quote that includes the insurance premium, so you always know the total cost upfront.

    If something goes wrong, Masagaia assists in documentation and claim processing. This includes collecting delivery notes, damage reports, and inspection certificates — helping you get compensated faster and with less hassle.

    And if you're a regular shipper, Masagaia also offers annual coverage plans through their insurance partners — so you don’t have to manage policies for every individual shipment.

    How Masagaia Handles Air Freight Insurance

    If your cargo is high-value, perishable, fragile, or regulated, the answer is always yes — insure it. Even if you’re shipping common goods like clothing or electronics, insurance provides peace of mind in an unpredictable world. Think of it as buying security for your shipment — for less than what you probably spend on packaging or labeling.

    And more importantly, many clients today expect vendors to take full responsibility for goods in transit. Cargo insurance helps you meet that expectation with confidence.

    How to Use International Air Freight Services: A Step-by-Step Guide

    Shipping goods internationally by air is one of the fastest and most reliable ways to reach global markets. But using international air freight services involves more than just booking space on a flight. From packaging and documentation to customs and delivery, each step must be carefully managed to avoid delays, penalties, or losses.

    This guide walks you through each stage of the international air cargo process, using simple language and keyword-rich content that helps you understand what to do when you're ready to ship.

    How to Use International Air Freight Services

    Step 1: Determine Your Cargo and Delivery Requirements

    Before contacting a freight forwarder, you need a clear understanding of your shipment. Start by identifying the type of cargo — is it perishable, hazardous, temperature-sensitive, or high-value? You should also know the dimensions and weight of each package, as this affects your air freight chargeable weight and overall cost.

    Think about your delivery timeline. Is the shipment urgent and time-sensitive, or can it be grouped with others in a consolidated air freight service? The more specific you are about your cargo and delivery needs, the easier it will be to select the right shipping solution.

    Step 2: Select an International Air Freight Provider

    Choosing the right international freight forwarding company is crucial. Look for a provider with global carrier partnerships, experience in your industry, and a track record of on-time delivery. For example, if you're exporting pharmaceuticals, the forwarder should offer cold chain air freight services in India and comply with GDP standards.

    A good air freight company will offer multiple service options (express, standard, charter, consolidation), transparent pricing, live tracking, and support with customs clearance and documentation. Masagaia, for instance, offers door-to-door international air freight solutions with full visibility and compliance assistance.

    Step 3: Prepare and Package Your Goods for Air Freight

    International air cargo shipments must be packaged securely to withstand multiple handling stages, aircraft loading, and possible turbulence. Use strong cartons or pallets, shrink wrap, and proper labeling that complies with IATA shipping standards. Fragile or sensitive goods may require foam inserts, insulated boxes, or tamper-proof seals.

    For temperature-controlled cargo, use validated packaging such as thermal blankets, gel packs, or refrigerated containers. If you're unsure, ask your freight forwarder for packaging guidelines specific to your product category.

    Poor packaging can lead to damage, delays, or even customs rejections — so this step should never be rushed.

    Step 4: Gather All Required Air Freight Documentation

    International air freight requires more paperwork than domestic shipping. You must provide:

    • Commercial Invoice: A legal document listing goods, values, and trade terms
    • Air Waybill (AWB): Issued by the carrier as a contract of carriage and proof of shipment
    • Packing List: Details each package's contents, dimensions, and weight
    • Export Licenses or Certificates: Required for restricted or regulated items
    • Insurance Certificate: If your cargo is insured (recommended for high-value shipments)
    • Certificates of Origin: In some cases, to meet import regulations in the destination country

    Your freight partner should help you prepare and verify all these documents before booking the shipment. Delays at customs often happen because of missing or incorrect paperwork.

    Step 5: Book the Shipment and Get a Quote

    Once everything is ready, your freight forwarder will provide an air freight quote. The quote should include the chargeable weight, base rate, fuel surcharge, security fee, pickup and delivery costs, and customs clearance fees. Always ask for a breakdown of the total so you know what you’re paying for.

    After confirming the quote, your shipment will be booked with the airline. You’ll receive an Air Waybill number for tracking purposes. This document acts like a boarding pass for your cargo — it follows your shipment from origin to destination.

    Step 6: Clear Export Customs at Origin

    Your shipment can’t leave the country until it clears export customs. This involves submitting all shipping documents to the local customs authority (such as Indian Customs if shipping from India), verifying the cargo, and completing export declarations.

    If all documents are in order and duties (if any) are paid, your goods are cleared for loading. Freight forwarders like Masagaia handle this process directly to minimize delays and keep your cargo moving on schedule.

    Step 7: Monitor In-Transit Air Freight with Real-Time Tracking

    Once your cargo is in the air, you can track it in real-time using the Air Waybill number. Most international air freight providers now offer digital tracking portals or mobile alerts. These updates show you:

    • When the cargo departs and arrives
    • If it changes planes at a transit hub
    • Whether customs clearance at destination has begun
    • When it’s out for final delivery

    Masagaia provides a live dashboard with shipment milestones and temperature logs for cold chain cargo.

    Step 8: Handle Import Customs Clearance at Destination

    When your shipment lands in the destination country, it must go through import customs clearance. This includes inspection, verification of documentation, and payment of applicable duties or taxes.

    Your local consignee (buyer or receiver) may handle this, or your freight forwarder can manage it through a local customs broker. Either way, the documents prepared at origin must match exactly — any errors can delay release or trigger inspections.

    For pharmaceutical or food-grade items, you may also need health certificates or import permits.

    Step 9: Arrange for Final Delivery to Your Buyer or Warehouse

    Once customs is cleared, the last step is to move your goods from the airport to the final destination — whether it’s your client’s office, a retailer, or a distribution center. This is known as the last mile delivery, and it can be arranged by your air freight provider.

    Depending on your cargo type, delivery may require special vehicles, refrigerated vans, or palletized unloading with equipment. Masagaia provides full last-mile solutions to ensure seamless, door-to-door international delivery.

    Step 10: Review the Shipment and Track Costs

    After delivery is complete, review the shipment. Were all goods received in perfect condition? Was the transit time as promised? Did the final invoice match the initial quote? If everything went well, you're ready to plan your next shipment with more confidence.

    Keep copies of all shipping documents for compliance and record-keeping. These also help if you need to file an insurance claim or apply for tax credits on exports.

    Masagaia offers performance tracking and monthly reporting for regular shippers, helping businesses optimize future air freight operations.

    Step What to do Why It Matters
    1 Prepare your shipment (what, how much, how soon) Helps choose the right air freight service for your needs
    2 Choose a reliable air freight company A good partner handles booking, customs, and delivery smoothly
    3 Pack and label your goods properly Protects your cargo and meets airline and safety rules
    4 Submit documents and get a quote Needed for customs and knowing the exact cost
    5 Book your shipment and track it Confirms space on the flight and lets you follow your cargo
    6 Clear customs and arrange final delivery Required for legal clearance and getting goods to your buyer

    Why Masagaia Is the Top Air Freight Partner for Your Business

    When it comes to international air freight, you don’t just need fast delivery. You need a partner who understands your cargo, speaks your language, and handles every step with care. That’s exactly what Masagaia does — and why so many businesses across India and beyond trust us with their shipments.

    We combine global reach with personal attention. Whether you're sending temperature-sensitive pharmaceuticals to Europe, consolidated cargo to the UAE, or urgent supplies to Africa, our team is with you from booking to final delivery.

    At Masagaia, we offer:

    • Complete international air freight solutions — express, standard, consolidated, and charter
    • Cold chain expertise for pharma, food, and perishables
    • Live shipment tracking and full transparency at every stage
    • Customs clearance support at origin and destination
    • Fair, clear pricing with no hidden charges
    • Friendly, experienced support teams that guide you at every step

    We don’t just move cargo. We build confidence. We make sure your shipments arrive safely, on time, and with no surprises — because your business depends on it.

    So if you're ready to ship smarter, faster, and more confidently, get in touch with Masa Gaia today. Let’s take your air freight logistics to the next level.

    Air Freight Services Explained: Finding the Perfect Partner for International Trade in 2026

    Air freight is the fastest and most reliable method to transport goods internationally. In 2026, with global trade continuing to grow, businesses depend on air freight to deliver products quickly and safely across borders. Choosing the right air freight partner is crucial for efficiency, cost management, and timely delivery.

    Air freight services handle more than just transportation. They include customs clearance, packaging, cargo tracking, and insurance, ensuring your goods reach their destination in perfect condition. Modern technology in 2026 allows real-time tracking, automated documentation, and optimized flight routes, making international trade smoother than ever.

    When selecting an air freight partner, businesses should consider experience, network coverage, reliability, and pricing. A strong partner helps navigate regulations, manage logistics, and reduce delays, which is vital in today’s fast-paced global market.

    For businesses aiming to expand internationally in 2026, understanding air freight services and choosing the right partner can save time, reduce costs, and improve customer satisfaction. Efficient air freight operations are no longer optional—they are essential for global trade success.

    Frequently Asked Questions

    If you're new to air freight or considering switching to a new provider, you probably have a few questions. Here are some of the most frequently asked questions about international air freight services — answered clearly to help you make smarter shipping decisions.

    Although they’re often used interchangeably, “air cargo” typically refers to goods transported via aircraft, while “air freight” usually refers to the logistics service that organizes, books, and manages the shipment. In simple terms, air cargo is the product; air freight is the service.

    For example, if you’re a business shipping electronics from India to the UAE, your boxes of electronics are the air cargo. The process of picking them up from your warehouse, clearing them through customs, booking them onto a flight, and delivering them to your buyer — that’s air freight.

    Understanding this difference can help you when comparing quotes or negotiating with freight providers.

    Air freight costs depend on several factors, but the most important one is chargeable weight — which is either the actual weight or the volumetric weight of your shipment, whichever is greater. The volumetric weight is calculated using the formula: (Length × Width × Height in cm) ÷ 6000.
    Other factors include:
    • Route and destination
    • Fuel surcharges
    • Security fees
    • Customs clearance costs
    • Pickup and delivery charges
    • Optional insurance

    A 100 kg shipment from Mumbai to London, for example, could cost anywhere from $400 to $600 depending on these variables. A good provider like Masagaia will give you a full quote that breaks down each cost clearly.

    Delivery time for international air freight depends on the type of service you choose:


    • Express air freight usually takes 24–48 hours
    • Standard air freight takes 2–5 business days
    • Consolidated air freight can take 4–7 days due to pooling and shared space
    • Charter services offer flexible timing but may require longer coordination

    It also depends on flight availability, customs procedures, and weather conditions. For example, shipping a small pharma consignment from Delhi to Frankfurt via express may arrive the next day, while a consolidated load to Canada might take almost a week.

    Masagaia helps you choose the right timeline based on your urgency and budget — and they provide tracking updates every step of the way.

    Yes, air freight is one of the most reliable ways to transport temperature-sensitive cargo, especially when using cold chain air freight services in India. These services maintain a strict temperature range — often between 2°C and 8°C — throughout the journey.

    Temperature-controlled air freight is commonly used for:


  • Vaccines and pharmaceuticals
  • Seafood and fresh produce
  • Cosmetics and chemicals

  • Specialized packaging, insulated containers, and temperature monitoring tools are used from pickup to final delivery. Masagaia follows international GDP/GSP standards and uses validated cold chain solutions to ensure compliance and product safety.

    Yes — even if your shipment is packed well and flying with a trusted airline, accidents and delays can still happen. Without cargo insurance, you risk absorbing the full cost of any damage, theft, or spoilage.

    Cargo insurance typically costs between 0.3% to 1% of your cargo’s value and can protect you against:


    • Loss or theft in transit
    • Temperature excursions
    • Mishandling or impact damage
    • Delays that spoil perishable goods

    For example, if you’re shipping ₹10 lakhs worth of biologics, paying a small insurance premium of ₹5,000 can save your business from a massive financial loss. Masagaia offers end-to-end insurance services and even helps clients file claims when necessary.

    About the Author
    Author
    Syed Saud Ahmed
    Founder & Director at Masa Gaia Logistics
    Follow on LinkedIn

    12+ Years in Global Supply Chain | Expert in Air, Sea & Cold Chain Logistics | Proven Cost Optimiser & Compliance Leader.

    Disclaimer : Masa Gaia Logistics LLP (“Masa Gaia”) provides this content for general information only and makes no representations regarding its accuracy, completeness, or reliability. Some content may be sourced from third parties and is provided “as-is.” Use of this information is at your own risk. Masa Gaia accepts no liability for any loss or damage arising from its use. Content may be modified without prior notice. Unauthorized reproduction is strictly prohibited.